Privacy Policy

1. Introduction

At Healing Botanicals, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, purchase our products, or interact with our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, shipping address, and phone number when you place an order or sign up for our newsletter.
• Payment Information: Processed securely through our third-party payment providers. We do not store full credit card numbers.
• Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and time spent on site.

3. How We Use Your Information

We use the collected information for the following purposes:

• To process and fulfill your orders, including sending order confirmations and shipping updates.
• To communicate with you about products, services, offers, and promotions (only if you have opted in).
• To improve our website, product offerings, and customer service based on your feedback and usage patterns.
• To protect against fraud and unauthorized transactions.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

5. Cookies and Tracking

We use "cookies" to enhance your experience on our site. A cookie is a small data file stored on your device that helps us understand your preferences based on previous or current site activity. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings.

6. Your Rights

Depending on your location, you may have the right to access, correct, update, or delete your personal information. If you would like to exercise any of these rights or opt-out of future communications, please contact us using the information below.

7. Contact Us

If you have any questions regarding this Privacy Policy or the practices of this site, please contact us at:
legal@healingbotanicals.co.za